Privacy Policy

WCOIL Privacy Policy

Collection and Use of Information

WCOIL collects information from its customers in order to better service their needs with quicker billing responses, technical support responses and increasing services for demographic reasons. All data collected from our customers is with the customer's knowledge and is requested via a live person. WCOIL does not share identifying information (like Name and address) with other customers for any reason without email and or written consent from the original customer. WCOIL, when subpoenaed, will work with law enforcement to provide identifying information on its customers. WCOIL does not sell any identifying information to any outside entity for any reason. In instances of joint services, WCOIL will provide demographic and general information on customers without detail. WCOIL customers will receive notifications via email of new services, service changes, or planned outages not considered SPAM.

WCOIL Affiliates and Sponsors

WCOIL does work with affiliate companies to provide services such as cable, DSL and digital phone. All affiliates are provided with identifying information only for service purposes. All other information is not given to affiliate companies.

Online Payments

All WCOIL on-line payments are secure and are not available to be seen or accessed by anyone outside of receivables.

Voluntary Surveys

WCOIL may periodically conduct both business and individual surveys. We encourage Members to participate in these voluntary surveys because they provide us with important information that helps us to improve the types of services we offer and how we provide them to you. Your personal information and responses will remain confidential.

WCOIL User and Client Web Pages

WCOIL offers free web space for client and user pages which reside on WCOIL's servers. WCOIL reserves the right to pull down any web site which is deemed unlawful, distasteful, or unethical. WCOIL reserves the right to refuse service to house professional web pages based on content.

WCOIL Customers

WCOIL reserves the right to not service customers who have demonstrated a past history of unlawful practices on the internet or breaking of WCOIL policies. WCOIL also reserves the right to correspond with local law enforcement agencies in the event WCOIL identifies unlawful actions being taken.

Public Forums

All information that is disclosed on user and client personal web space is the sole responsibility of the user or client. WCOIL is not responsible for our user's or clients views or disclosures. It is advised to use caution in divulging personal information for public viewing.

Data Security

WCOIL has security measures in place to protect the loss, misuse, and alteration of the information under our control. While we make every effort to ensure the integrity and security of our network and systems, we cannot guarantee that our security measures will prevent third-party “hackers” from illegally obtaining this information.

MY WCOIL

WCOIL offers Members the opportunity to access or modify information provided during registration. To access or modify such information, visit MY WCOIL on the WCOIL web site.

Revision 1.1.07